Support and information

JPR Controls are proud of the products and services we offer to our customers. Many are well-known brands that have a very extensive install-base across Australia. Naturally, with such a large quantity and range of products, there will be times when failure will occur.

We understand that failures can be frustrating and, more so, costly particularly when the product failure is on a critical process. For these reasons, JPR Controls offer extensive support for the products we represent.

By phoning (08) 8443 4466 any time after hours, 7 days a week, your call will be diverted to one of our experienced sales personnel who will endeavour to service your needs. Additionally, we offer the following links to support information that may be of assistance in overcoming problems that you may have with your equipment.



Allen Bradley / Rockwell Automation Rockwell support hotline 1800 809 929
Web Portal to Log Support requests and receive support information
Search RA manuals on-line
Search for support information on RA products
Download latest software updates
Download latest firmware updates
Gain reset codes for your RA software


Hirschmann
Product Support


Brady
Downloads (Printer drivers, software updates)
Technical data sheets
On-line knowledge base


Crompton Instruments
Instruction and operation manuals


Spectrum
Technical support and application notes


Freewave
Technical support and application notes



Amalgamated Instruments
Application notes
Frequently asked questions (FAQ's)


Prosoft Technology
Product support


                      Axelent
SnapperWorks support